Terms of Service
# Terms of Service
Effective: 1st September 2024
Please read these Terms of Service ("Terms", "Terms of Service") carefully before using [Your Company Name] ("us", "we", "our") website ("Site").
## 1. Acceptance of Terms
By accessing and using this Site, you agree to be bound by these Terms of Service. If you do not agree with any of these terms, you are prohibited from using or accessing this Site.
## 2. Who We Are
Kositek Ltd is a company registered in the United Kingdom with company number 14593680 and registered office at Unit 1, Haliwell Mill, Bertha Street, BL1 8AH, United Kingdom.
## 3. User Accounts
3.1. To access certain features of the Site, you must create an account. You are responsible for maintaining the confidentiality of your account information.
3.2. You must provide accurate, current, and complete information during registration.
3.3. You must be at least 18 years old to create an account and use our services.
## 4. Products and Pricing
4.1. All product descriptions and pricing are subject to change without notice.
4.2. Prices are shown in [Currency] and include UK VAT where applicable. Additional taxes or duties may apply for international orders.
4.3. We display prices in multiple currencies for convenience, but the final charge will be in £Sterling.
## 5. Orders and Payment
5.1. When you place an order, you enter into a contract governed by these terms.
5.2. We accept payment through universal payment systems.
5.3. For EU consumers, additional consumer protection rights apply under the EU Consumer Rights Directive.
## 6. Right to Cancel (Cooling-off Period)
6.1. UK and EU customers have the right to cancel their order within 14 days of receiving the goods without giving a reason (cooling-off period).
6.2. To exercise this right, you must inform us of your decision through a clear statement.
6.3. You must return the goods within 14 days of notifying us of cancellation.
## 7. Shipping and Delivery
7.1. We ship to the following territories: [list territories].
7.2. Delivery times vary by destination:
- UK mainland: [timeframe]
- EU countries: [timeframe]
- Rest of World: [timeframe]
7.3. Import duties and taxes may apply to international orders.
## 8. Returns and Refunds
8.1. Our returns policy exceeds the statutory minimum:
- UK/EU statutory rights: 14 days to cancel
- Our extended return period: [your policy]
8.2. Refunds will be processed within 14 days of receiving returned goods.
## 9. Intellectual Property
9.1. All content on this Site is our property and protected by UK and international intellectual property laws.
9.2. You may not reproduce or distribute any content without written permission.
## 10. Consumer Rights
10.1. UK consumers are protected by the Consumer Rights Act 2015.
10.2. EU consumers retain rights under applicable EU consumer protection laws.
10.3. These Terms do not affect your statutory rights.
## 11. International Sales
11.1. We comply with:
- UK Consumer Contracts Regulations
- EU Distance Selling Regulations (for EU customers)
- Local laws in customer jurisdictions where applicable
11.2. International orders may be subject to import restrictions.
## 12. Limitation of Liability
12.1. Nothing in these Terms limits liability for:
- Death or personal injury caused by negligence
- Fraud or fraudulent misrepresentation
- Any liability that cannot be excluded under UK law
12.2. Subject to 12.1, our liability is limited to the purchase price of affected products.
## 13. Dispute Resolution
13.1. These Terms are governed by the laws of England and Wales.
13.2. EU consumers may also access the EU Online Dispute Resolution platform.
13.3. You may also lodge a complaint with:
- UK: Trading Standards
- EU: Your local consumer protection authority
## 14. Contact Information
Kositek Ltd
Company Number: 14593680
Registered Office: Unit 1, Haliwell Mill, Bertha Street, BL1 8AH, United Kingdom.
Email: kositekltd:gmail.com
## 15. Changes to Terms
We reserve the right to modify these Terms. Changes will not affect existing orders.